Here to help.

1. Open your sign-in email and tap the link. Use Safari for this.
2. Tap the Share button (the square with an arrow).
3. Scroll down and tap Add to Home Screen, then Add.
4. Open Level Up Daily from your home screen. It runs full-screen, just like an app.

1. Open your sign-in link in Chrome.
2. Tap the ⋮ menu, then Install app (or Add to Home screen).
3. Open it from your home screen or app drawer.

• Chrome or Edge: click the install icon at the right of the address bar, then Install.
• Safari on Mac: choose File → Add to Dock.
• Or just bookmark it. It works in any modern browser tab too.

No. Level Up Daily installs straight from your browser, so there's nothing to find in the App Store or Google Play, and updates arrive automatically.

Enter the email you bought with and we'll email you a sign-in link and a code. Tap the link, or type the code if you're on a different device. If you'd rather use a password, sign in once with a code, then go to More → Account & sign out → Set a password. After that you can choose Use my password instead on any device.

You only need to sign in once per device. Your planner stays signed in after that.

Yes. Once you've opened it on a device, Level Up Daily keeps working with no connection. Everything you change saves on that device and syncs when you're back online. The little status pill at the top shows whether you're saved, syncing or offline.

Yes, on as many of your own devices as you like. Sign in on each one and they stay in step.

Level Up Daily merges changes field by field, so different edits are both kept. If you changed the exact same thing in two places, it keeps the latest and saves the other as a copy you can review, so nothing is lost without you knowing.

Yes. Open Settings and tap Download a backup any time to save a copy of everything.

Not yet. Each planner belongs to one person. Shared spaces are on our list for later.

No. It's a single payment in Australian dollars. There's nothing to cancel.

• Life Planner (A$39): days, goals, meals, wellness, home and travel.
• Money Planner (A$29): budget, bills, savings and debts.
• Bundle (A$55): both in one app, plus your money snapshot on the Today page and bills on your calendar.
• Health & Fitness Planner (A$35): training planned around work, strength, run, ride and swim logs, race season, protein and meal prep, recovery and a vision board.
• Life + Fitness Bundle (A$59): the Life Planner and the Health & Fitness Planner together, joined up so nothing doubles up.
• Men’s Planner (A$29): a simpler planner for him: calendar, protein, training and bills, set up in four questions.
• Mum & Bub Planner (A$35): pregnancy, feeds, nappies, sleep, health, solids, play and memories. Sold separately, and it sits in the same app as any other planner you own.

Nothing doubles up. When you have both, your meals, recipes and workouts live in Health & Fitness (with protein, sets and pace) and show on your Life Today page. Water, sleep and energy are one check-in, your week's focus is shared, and there's one vision board and one shopping list. If you already used the Life Planner's food and workout pages, those entries are copied across for you.

Yes. Each planner belongs to the email used at checkout, so enter their email when you pay. Their sign-in email and the Stripe receipt go straight to them. If you’ve already bought it with your own email, email us and we’ll move it to theirs.

It gives you a starting point, not a coaching programme. When you first open it, a few quick questions (what you train, your work hours, how many sessions a week, any event) fill in your first four weeks with simple sessions and rest days. You change anything you like, or enter the plan your coach gives you. For an event it suggests the usual shape of a season (base, build, peak and taper) counted back from race day, and you can change every date. It doesn't give medical or dietary advice.

Yes, to either bundle. Email us before you buy and we'll help you upgrade so you're not paying twice. Your entries stay exactly where they are.

Check your spam and promotions folders for an email from Level Up Daily. Still nothing after 10 minutes? Email us with the address you used at checkout.

No. Level Up Daily is an interactive app, not a PDF. It does the repeats, the totals and the shopping list for you, and it works on your phone as well as a tablet.

If Level Up Daily isn't working for you, email us within 14 days of purchase and we'll refund you. Your rights under the Australian Consumer Law always apply. See our terms.

We store your planner so it can sync between your devices. We don't show ads, and we don't sell or share your data. Read the full privacy policy.

Open Settings and tap Delete my account and data. It removes your planner data and login from our servers and your device straight away. We keep only your purchase record, because the tax office requires it.